Downtown Toronto condo towers at dusk, seen from the balcony of a RivetStays-managed suite at The Peter, 101 Peter St
The process

Hand us the keys.We do the rest.

Full-service condo management in downtown Toronto. You get decisions to make. Never problems to fix.

Four stepsNo lock-inMonthly statement

No obligation. We reply in 48 hours.

Four steps

From your keys to your first statement.

01

Send us your property

Tell us the building and the suite type. That is the whole first step.

02

We assess and propose

A management plan and a projected return, built from real performance in your building.

03

We take over end to end

Setup, styling, occupancy, resident care, maintenance. You do not lift a finger.

04

You get paid and reported

Monthly income to your account. An itemised statement alongside it, every time.

What we offer

Service packages.

Pick full-service management, or just the operational muscle.

MOST POPULAR

Full-service management

Hands-off, end to end. Built to maximise returns and hand you back your weekends.

  • Setup and styling
  • Marketing and occupancy
  • Returns and rate optimisation
  • Resident operations — 24/7, ID verification, keyless access
  • Property care — inspections, hotel-grade cleaning, linens, maintenance
  • Owner experience — transparent reporting, damage claims
  • Corporate stays — 30 to 90+ day occupancies

On-demand cleaning and maintenance

Operational support for Toronto condo owners who run their own occupancy.

  • Turnovers and deep cleans
  • Photo inspections
  • Restocking and linen service
  • Repairs and vendor coordination
  • Downtown Toronto and the GTA core
Operations

How we run it.

Technology and automation

Smart locks and automated access. Real-time monitoring flags issues quickly, while our team stays in control of every suite.

Resident and property safeguards

Every resident ID-verified. Deposits secured. Documented check-in and check-out for every occupancy.

Itemised monthly reporting

One clear statement: what came in, what went out, and what is yours. No black boxes.

Pricing

What it costs.

Pricing is tailored to your suite — you’ll get a clear rate up front.

No onboarding fee. No lock-in. You pay only when your suite earns.

No obligation. We reply in 48 hours.

FAQ

Owner questions, answered.

What does RivetStays do?

We manage your downtown Toronto condo suite end to end: occupancy, resident screening, cleaning and turnovers, maintenance, and an itemised monthly statement.

How do you decide what my suite earns?

We work rate and occupancy actively against real downtown demand and report the results in your monthly statement — no projections.

What does it cost?

A tailored management fee based on your suite and building. No onboarding fee, no lock-in, and you're paid when your suite earns.

How involved do I need to be?

Hands-off. You get decisions to make, never problems to fix.

How long does it take to get started?

We reply within 48 hours with a tailored proposal. Onboarding — setup, styling and marketing — usually takes 2 to 3 weeks from agreement.

Am I locked into a long-term contract?

No lock-in. Our management agreement can be exited with standard notice. We earn your business every month.

How and when am I paid?

Monthly, straight to your account, with a detailed itemised statement alongside each payment.

What happens if there is damage to my property?

We use best-in-class screening, 3-D secure deposits and a documented check-in and check-out process. In the rare event of damage, we manage the claim on your behalf.

Can I use my own suite occasionally?

Yes. Owner holds are built in. Share your dates in advance and we block them out while minimising the impact on your returns.

Which parts of Toronto do you manage in?

We concentrate on downtown Toronto — CityPlace, Fort York, the Bay Street corridor, Wellington West and the Entertainment District. We look at the wider GTA case by case.